The Commission requires BC Ferries to report on the quality of its services every quarter and to show changes over time. There are two measures for each route:

The Commission also receives BC Ferries’ quarterly reports on sailing cancellations and reasons for them.

A full year Service Quality report forms a section of  BC Ferries’ Annual Report to the Commission for the year ending March 31 2009 (see the DownLoads and Links page for previous full years’ reports).

Because of seasonal weather and traffic patterns, BC Ferries’ service performance varies by season. For comparisons over time, it is more meaningful to compare the same quarter of each year. For quarter by quarter detail on each route, see the table below.

Service Quality Reports for the quarter ending:-

Spring Summer Fall Winter June 30, 2009 June 30, 2008 June 30, 2007 June 30, 2006 June 30, 2005 Sept. 30, 2009 Sept. 30, 2008 Sept. 30, 2007 Sept. 30, 2006 Sept. 30, 2005 Sept. 30, 2004 December 31, 2009 December 31, 2008 December 31, 2007 December 31, 2006 December 31, 2005 December 31, 2004 March 31, 2010 March 31, 2009 March 31, 2008 March 31, 2007 March 31, 2006 March 31, 2005

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