What’s New

BC Ferries and The Province agree to amend the Coastal Ferry Services Contract establishing the new Designated Ferry Route 28 – Port Hardy/Mid Coast/Bella Coola and adjusting transportation service fees to contribute towards the Province’s Fare Relief Program for the balance of Performance Term Four.

April 6, 2018
Click here for a copy of the Coastal Ferry Performance 4 Amending Agreement #2

Commissioner releases report on performance review of BC Ferries’ procurement policies and practices.

April 4, 2018
Click here for a copy of the report

Commissioner acknowledges that BC Ferries’ intent to reset the fuel deferral account balance for the non-northern routes to zero on March 31, 2018, is not inconsistent with Order 15-03A.

March 23, 2018
Click here for Commissioner’s response and BC Ferries’ notice on the subject matter

New Commissioner Appointed

March 7, 2018
Effective March 1, 2018 Mr. Sheldon Stoilen was appointed British Columbia Ferries Commissioner, for a term ending March 1, 2024.  Mr. Stoilen replaces Mr. Gordon Macatee, who has served since 2011.  Click here for more information on the BC Ferries Commissioner.

Commissioners issue Order 18-01 regarding Customer Satisfaction Survey Performance Review

February 9, 2018
Click here for Order 18-01


January 31, 2018
Average Fare Index Summary Report – Quarter Ended September 30, 2017 (page1, page2)
Operations Summary Report – Quarter Ended September 30, 2017
Complaints Resolutions Report – Quarter Ended September 30, 2017
Records of Compliance Meetings – Quarterly Record – June 2, 2017